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    Travel Information

    Free Baggage

    Passengers may carry free of charge baggage as specified and subject to the conditions and limitations in THAI Regulations.

     

    The weight allowance has been introduced by THAI for a journey:

    - Wholly within Thailand Domestic sectors
    - A journey within TC3 (Asia, Australia, New Zealand) and a journey between TC2 (Europe, Africa, Middle East) and TC3 (Asia, Australia, New Zealand)

     

    The Piece Concept used to apply for a journey:

    - To / From the USA and Canada

    If you are traveling on THAI flights for your entire journey, details of the free baggage allowance of each of the above mentioned are published below :

     

    Checked Baggage Policy by Weight Concept applicable to Purely Domestic Sectors

    Categories Maximum Combined Weight of All Pieces
    Royal Silk Class 40 kg (88 pounds)
    Economy Plus 35 kg (77 pounds)
    Economy Class 20 - 35 kg (44 - 77 pounds)*
    Infant not occupying a seat 10 kg (22 pounds)
    ROP Silver Member
    (On TG sectors only)
    +10 kg (22 pounds)
    ROP & Star Alliance Gold Members +20 kg (44 pounds)
    Royal Orchid Platinum Member
    (On TG sectors only)
    +30 kg (66 pounds)
    *For RBD L,W the baggage allowance is 20 kg.


    Checked Baggage Policy by Weight Concept applicable to International Sectors within TC3 (Asia, Australia, New Zealand), between TC2 (Europe, Africa, Middle East) and TC3 (Asia, Australia, New Zealand):

    Categories Maximum Combined Weight of All Pieces
    Royal First Class 50 kg (110 pounds)
    Royal Silk Class 40 kg (88 pounds)
    Economy Plus 35 kg (77 pounds)
    Economy Class 20 - 35 kg (44-77 pounds)*
    Infant not occupying a seat 10 kg (22 pounds)
    ROP Silver Member
    (Flight operated by TG)
    +10 kg (22 pounds)
    ROP & Star Alliance Gold Members
    (Flight operated by TG)
    +20 kg (44 pounds)
    Royal Orchid Platinum Member
    (Flight operated by TG)
    +30 kg (66 pounds)
    *Saver Class 20 kg, Standard Class 25 kg, Flexi Class 30 kg, Full Flex Class 35 kg.

     

    Note:

    1. When a passenger is involuntarily rerouted to a lower class of service, the higher class baggage allowance shall be applied even though the refund for the fare difference is made.

    2. The exemption from extra baggage shall be applied to any passengers who traveling on the conditions agreed by THAI and Government sector. The exemption shall be applied according to the condition on the passenger's ticket only. By government order or agreement, certain passenger categories may have a free baggage allowance deviating from the regular system. Such amended free baggage allowance is stated in the passenger's ticket.

    3. The condition on the 2nd note is applicable to passengers traveling from Thailand only. For other areas/countries, follow the rules applied by the national carriers concerned.

    4. In case of travel on combined services for through journeys where the passenger travels partly on F-class and partly on C-, U-, or Y-class, the free baggage allowance applicable on each sector of the trip shall be that applicable to the class of service for which the fare is paid. In case the passenger who has paid F-class fare travels on C-, U- or Y-class, the free baggage allowance shall be that applicable to F-class.

    5. Foldable stroller can be loaded in compartment without additional charge.


    Checked Baggage Policy by Piece Concept applicable to an International Sectors to/from USA/Canada:

    Destination Class Maximum weight / baggage (to avoid overweight baggage charge) Maximum checked bags Maximum dimension in total per bag (to avoid oversize baggage charge)
    To/from USA and Canada First
    (Royal First)
    32 kg (70 lbs) 2 158 cm (62 inches)
    Business
    (Royal Silk)
    32 kg (70 lbs) 2 158 cm (62 inches)
    Economy 23 kg (50 lbs) 2 158 cm (62 inches)
    Infant not occupying seat 23 kg (50 lbs) 1 115 cm (45 inches)

     

    Basic Regulations:

    - Royal First Class and Royal Silk Class passengers receive a free baggage allowance of two pieces. The weight of each piece shall not exceed 32 kgs (70 lbs) and linear measurement (length + width + height) shall not exceed 158 cms (62 inches).

    - Passengers traveling on economy class are given a free baggage allowance of two pieces. The weight of each item shall not exceed 23 kgs (50 lbs) and linear measurement of each piece shall not exceed 158 linear cms (62 inches).

    - Royal Orchid Plus (ROP) Gold Card members and Royal Orchid Platinum members will enjoy the privilege of one extra baggage on top of the regular allowance in any class of travel. The applicable privilege will be utilized along with the frequent flyer status to only those tickets that are wholly online or involved interline transportation with other carriers who agreed to the applicable of the bonus.

    - Special baggage rate shall be applied for unusual size and weight. Please contact the local THAIoffice. For the Excess Baggage Charge rate, please refer "Baggage and Optional Fees for Thai Airways International Public Company Ltd. for travel to/from the USA and Canada"

    Important Notice:

    If your journey involves multiple airline partners, please be aware that baggage rules may vary. In case of code-share flights that include a point in the United States/US Territories, the carrier performing as the marketing carrier determines the baggage rule. In some cases, the baggage rules that apply for your journey may be those of our partner airlines, please contact your travel agent or our ticketing/reservation agent for further advice.

    Carry on Baggage

    Carry-on Baggage

    In addition to the checked baggage allowance, Star Alliance Gold Status customers, travelling in Business or First Class and have a journey involving two or more Star Alliance carriers, are entitled to bring two pieces of carry-on baggage (where aircraft restrictions and local regulations permit). Other passenger is allowed to hand carry one baggage at maximum length 56 cm (22 inches), width 45 cm (18 inches), thickness 25 cm (10 inches). These dimensions include wheels, handles, and side pockets. Total weight of the carry-on baggage must not exceed seven kg (15 lb).Passengers are required to place the baggage in the overhead compartment or under the seat in front of them.
    Passengers can bring the following items free of charge:
    • Handbag/wallet/purse with the maximum length 37.5 cm (15 inches), width 25 cm (10 inches), depth 12.5 cm (5 inches), or the total of three dimensions do not exceed 75 cm (30 inches) with the total weight not exceeding 1.5kgs(3.3lb). Notebooks, or portable personal computers are also applied with this condition.
    • Walking sticks (crutches) used by elderly passengers, sick passengers, and handicapped passengers
    • Infant food

    Note: 

    Spot check may be performed against the test unit and/or weighing machine at the check-in counter and/or at the boarding gate to ensure compliance to these regulations.

    Aftermarket Travel Gadgets

    Other than equipment installed or supplied on the aircraft by THAI, passengers own equipment/devices/travel gadgets such as personal air purifier/ionizers, seat-recline preventer, knee defender, inflight beds e.g. Bed Box ,Jet Kids, Fly Baby, leg-rests, hammocks, infant canopies or similar devices are not allowed to use onboard due to :

    • It may cause unsafe condition to the occupant and/or other passengers in the event of emergency.
    • It may damage, obstruct or cause malfunction to aircraft system and/or aircraft equipment.
    • It may cause disturbance to the adjacent passengers.

    Measure Restricted : liquid, aerosol and gel

    All liquids, aerosols, and gels in carry-on baggage must be carried in containers with a capacity not greater than 100ml.

    •  -  Liquids carried in containers larger than 100ml. are not accepted, even if the container is only partially filled.
    •  -  Containers must be placed in a transparent re-sealable plastic bag with a maximum capacity of one litter.
    •  -  The plastic bag must be presented for visual examination at the screening point.
    •  -  Only one transparent re-sealable plastic bag per passenger may be permitted.
    •  -  Exemptions may be made for medications, baby milk/foods and passengers with special dietary    requirements.
    •  -  The plastic bag must be presented separately from other cabin baggage at screening checkpoint.
    •  -  Items purchased either at airport duty free shops or on board aircraft must be packed in a sealed plastic bag, and not have been opened. Passengers may be required to display a satisfactory proof of purchase.
    •  

      Your Cabin Baggage

      Lifting an overweight/oversized carry-on baggage to stow in an overhead locker, passengers may suffer muscle aches/pain. During turbulence, oversized/overweight baggage may fall on you or other passengers and cause injury. In case of emergency, it may also block the emergency exit routes and pose danger. For the sake of safety, every passenger is allowed one hand-carry baggage not over 7 kg or 45 linear inches (around 115 cm)to be taken on board, and properly stowed in a closed overhead bin.

    Excess Baggage

    Pre purchase Excess Baggage for online exclusive rate HERE

    Excess Baggage Charges applicable to Purely Domestic Sectors

    All excess baggage must be assessed and charged before the passenger boards the aircraft. Baggage checked in addition to the traveler's baggage allowance. Checked baggage allowance may vary depending on cabin, status level, military status, itinerary and date of purchase. Baggage carried in excess of the free baggage allowance is charged as follows, irrespective of the class paid for and used by the passenger. Excess Baggage Charge rate, applicable to a checked portion of travel on purely THAI Domestic sectors, are in Weight Concept on a fixed rate listed below.
    THB per Kilogram (Between...and..) Bangkok Chiang Mai
    Chiang Mai 60 -
    Chiang Rai 70 -
    Hat Yai 80 -
    Khon Kaen 55 -
    Krabi 70 -
    Phuket 70 125
    Surat Thani 65 -
    Ubon Ratchathani 60 -
    Udon Thani 55 -

    Note:

    • 1. The above "Domestic Excess Baggage Charge Table" is effective for a checked portion of travel On/After 23JUL12 until further notice.
    • 2. Excess Baggage Charge rate is per kilogram in THB (Thai Baht).
    • 3. The Excess Baggage Charge per kilogram for any additional THAI Domestic services is 1.5 percent of the highest normal direct one way economy class fare.
    • 4. Child and infant discounted rates are not applicable.
    • 5. For International Excess Baggage Charge rates are separately shown in USD (US Dollars).
    • 6. If baggage is through check from TG Domestic connecting to TG International sectors, the Excess Baggage through check portion of travel is applied by zoning basis.
    • 7. TG Domestic Sectors in Thailand is located by Zone 1 (Please refer Zoning Definitions for International Excess Baggage Charge Table.)
    • 8. The condition on the 5th note, Currency Conversion: Excess baggage Charges published in USD only will be converted to the Local Currency by using the Banker's Selling Rate on the date of baggage charged.

    Excess Baggage Charges Within TC3, Between TC2 (Europe, Africa, Middle East) and TC3 (Asia, Australia, New Zealand)

    All excess baggage must be assessed and charged before the passenger boards the aircraft. Baggage checked in addition to the traveler's baggage allowance. Checked baggage allowance may vary depending on cabin, status level, military status, itinerary and date of purchase. Baggage carried in excess of the free baggage allowance is charged as follows, irrespective of the class paid for and used by the passenger.

    Note:

    Area 1(TC1) is composed of the whole of the Western Hemisphere.
    Area 2(TC2) is Europe, Middle East and Africa.
    Area 3(TC3) is composed of the whole of Asia and the neighboring islands (with the exception of the part included in TC2); Australia, New Zealand and neighboring islands and also the Pacific Islands (except those included in TC1).

    Zoning Definitions

    Zoning Definitions
    Zone 1 Bangladesh, Cambodia, China (Kunming), Laos, Malaysia, Myanmar,
    Singapore, Thailand and TG Domestic Sectors in Thailand, Vietnam,
    Between Hong Kong and Taipei, Between Taipei and Seoul,
    Between Karachi and Muscat, Between Phuket and Singapore,
    Between Phuket and Kuala Lumpur
    Zone 2 Brunei Darussalam, China (Beijing, Shanghai, Chengdu, Guangzhou,
    Xiamen, Chongqing, Changsha), Hong Kong, India, Indonesia, Macau,
    Nepal, Philippines, Sri Lanka, Taiwan, Between Hong Kong and Seoul,
    Between Phuket and Hong Kong, Between Phuket and Beijing
    Zone 3 Australia (Perth), Bahrain, Japan, Korea, Oman, Pakistan,
    United Arab Emirates, Iran, Saudi Arabia, Between Phuket and Seoul,
    Between Phuket and Perth, Between Phuket and Taipei
    Zone 4 Australia (Sydney, Brisbane, Melbourne), Egypt, Israel, Madagascar,
    Türkiye, Russia (Moscow), Between Phuket and Sydney
    Zone 5 Austria, Belgium, Denmark, Czechoslovakia, Finland, France, Hungary,
    Germany, Italy, New Zealand, Norway, Poland, Portugal, South Africa, Spain,
    Sweden, Switzerland, United Kingdom, Between Stockholm and Phuket,
    Between Copenhagen and Phuket, Between Frankfurt and Phuket,
    Between London and Phuket, Between Paris and Phuket,
    Between Zurich and Phuket, Between Munich and Phuket
    Zone 6 United States of America, Canada
     

    Excess Baggage Charge rate for a check portion of travel within TC3, Between TC2 and TC3 in Weight Concept on a zone basis (Effective on/ after 1 September 2018) listed below.

    USD per Kilogram To Zone 1 To Zone 2 To Zone 3 To Zone 4 To Zone 5 To Zone 6
    From Zone 1 12 15 40 45 70 -
    From Zone 2 15 40 45 55 70 -
    From Zone 3 40 45 55 60 70 -
    From Zone 4 45 55 60 70 70 -
    From Zone 5 70 70 70 70 70 -
    From Zone 6 - - - - - -

    Note :

    • 1. The above "Excess Baggage Charge (Within TC3, Between TC2 and TC3) Table" is effective for a checked portion On/After 01 September 2018 until further notice. 
    • 2. Excess Baggage Charge rate is per kilogram from Zone 1- Zone 5.
    • 3. Child and infant discounted rates are not applicable.
    • 4. Excess Baggage Charge rate to/from Zone 6 : USA/Canada is based on Piece Concept.(For more details, please refer to the "Excess Baggage Charges (To/From USA/Canada)”
    • 5. If baggage is through check from TG Domestic connecting to TG International sectors, the Excess Baggage through check portion of travel is applied by zoning basis. TG Domestic Sectors in Thailand is located by Zone 1. (Please refer Zoning Definitions for International Excess Baggage Charge Table.)
    • 6. Currency Conversion: Excess baggage charges published in USD only will be converted to the Local Currency by using the Banker's Selling Rate on the date of baggage charged.
     

    Special Baggage

    Sport/Special Baggage Determination on Special Unit price (Flat Rates) either Weight (within TC3 (Asia, Australia, New Zealand), between TC2 (Europe, Africa, Middle East) and TC3 (Asia, Australia, New Zealand) or Piece Concept (to/from USA/Canada)

    Category Include in allowance Charge Remark
    Archery equipment Yes If it exceeds the allowance apply Special Unit price (Flat Rates). -
    Backpacks Yes If it exceeds the allowance apply Special Unit price (Flat Rates). -
    Bike/Bicycle Yes** If it exceeds the allowance apply Special Unit price (Flat Rates). • Allow one bike per passenger to be included in the allowance.
    • 2nd one or more to be charged as normal excess baggage charge.
    Bowling Yes If it exceeds the allowance apply Special Unit price (Flat Rates). -
    Cabin baggage in seat No If it exceeds the allowance apply Special Unit price (Flat Rates). Max 50 kg per item per seat. Max 70 cm in height and must be fitted in seat and strapped with seat belt
    Canoe No If it exceeds the allowance apply Special Unit price (Flat Rates). Canoe and Kayak equipment can be accepted as checked baggage. One set of Canoe or Kayak equipment consists of: one Canoe or Kayak (no motor attached) ,one set of paddles.
    Cricket Yes If it exceeds the allowance apply Special Unit price (Flat Rates). -
    Fishing Equipment Yes If it exceeds the allowance apply Special Unit price (Flat Rates).  
    Golfing Yes If it exceeds the allowance apply Special Unit price (Flat Rates). • Allow one golf set per passenger to be included in the allowance.
    • 2nd one or more to be charged as normal excess baggage charge
    Rackets (Tennis, Badminton) Yes If it exceeds the allowance apply Special Unit price (Flat Rates). -
    Snow/Water Skiing Yes If it exceeds the allowance apply Special Unit price (Flat Rates). -
    Surfboard/Windsurf No
    Note: Exception please see remark
    If it exceeds the allowance apply Special Unit price (Flat Rates). If traveling to / from Australia / New Zealand, only one surfboard is able to include in the baggage allowance. If it exceeds the allowance, Special Unit price (Flat Rates) is applied. In case a passenger makes a stopover in BKK, the passenger is still entitled for this privilege. If the ticket is purchased from TG Japan (Points of sales in Japan/TG document only ), one surfboard is free of charge only when it is transported to/from Denpasar Bali (DPS). In case a passenger makes a stopover in BKK, the passenger is still entitled for this privilege.
    Scuba Diving Yes If it exceeds the allowance apply Special Unit price (Flat Rates). -
    Service Animals No If it exceeds the allowance apply Special Unit price (Flat Rates). Service Animal (SVAN): TG is not applying this SSR code but the request is under condition of code PETC.
    AVIH (Dog or Cat carried as checked baggage with charges) No Collect charges in Special Unit price (Flat Rates). Only Dog or Cat to be accepted to some destinations due to regulations of each countries. Not applicable for Aircraft A320 due to the compartment is not designed (from the manufacturer) to accommodate live animal. Not applicable for Aircraft A320 types.
    Sporting Firearms Yes*** If it exceeds the allowance apply Special Unit price (Flat Rates). Permitted but subject to special approval by Thai Airways before arrival at check-in. Please contact your local Thai Airways office prior to departure.
    One portable musical instrument Yes
    Note : If the item not exceeding 100cm (39 inches) in length
    If it exceeds the allowance apply Special Unit price (Flat Rates).  

     

    Special Unit Price (Flat Rate) Charge of :

    • Weight Concept, please refer to *Excess Charges for Special Baggage within TC3, Between TC2 and TC3
    • Piece Concept, please refer to *Excess Baggage for Special Baggage to/From USA/Canada

    Note:

    • ** The bicycle must be non-motorized and a single-seat to be considered in this table.
    • *** Sporting Firearms shall be considered in this table only for sporting purposes.

    Interline Journey

    General Information

    • Baggage Allowance determination and excess baggage charges calculation apply to baggage to be through checked from the point of departure to the point of arrival without stopover at any of the intermediate points. If passenger takes a stopover at an intermediate point, a new assessment of baggage allowance and baggage charges, if applicable, will be measured from the point of departure following the stopover.

      If you travel with additional weight or piece baggage which is considered as over carrier baggage allowance, the excess baggage charge shall be applied. THAI provides the amount of the charges varied in accordance with your baggage checked portion when you travel with THAI. If your journey and/or your baggage checked portion are comprised of more than one carrier, other carrier’s baggage rules may apply. 

    Interline Baggage Selection:

    Generally, a common baggage provision, IATA Resolution 302, is applicable to IATA airline members (including THAI). The resolution regulates which carrier’s baggage rules apply when your journey and/or baggage checked portion comprised of two or more carriers (Interline baggage provision). The IATA Resolution 302 is considered in accordance with the IATA Traffic Conference Areas.

    In order to facilitate the adjustment of fares, fees and other charges, IATA has divided the world into three main ‘Areas’. These Areas are called Area1, Area2 and Area3. They are regularly used in the interpretation of tariff rules and in the calculation of international air fares. Airlines sometimes refer to these areas as TC (Tariff Conference), TC1 (for Area1), TC2 (for Area2) and TC3 (for Area3).

    Under each Area there are smaller ‘sub-areas’ or ‘regions’ which, in the IATA context, may have a different meaning from that generally implied by the geographical term.

    Area 1 is composed of the whole of the Western Hemisphere.
    Area 2 is Europe, Middle East and Africa.
    Area 3 is composed of the whole of Asia and the neighboring islands (with the exception of the part included in TC2); Australia, New Zealand and neighboring islands and also the Pacific Islands (except those included in TC1).

     

    Determination of carrier’s baggage rule in accordance with your baggage checked portion

    • For travel between two or more Tariff Conference Areas, the carrier performing carriage on the first sector that crosses from one area to another on that checked portion determines the baggage rule.
    • For travel between Tariff Conference Sub-areas, the carrier performing carriage on the first sector that crosses from one sub-area to another on that checked portion determines the baggage rule.               
    • For travel within a Tariff Conference Sub-area, the carrier performing carriage on the first international sector on that checked portion determines the baggage rule.
    • For travel within a single country, the carrier performing on the first Operating Carrier on the checked portion determines the baggage rule.

    Note:

      Effective 01OCT14, if your travel involved a so called code shared flights, the carrier performing as the Marketing Carrier of the baggage checked portion determines the baggage rule, unless carrier publishes a rule stipulating that it will be the Operating Carrier.

     

    Travel to/from the USA

    In general, for passengers whose ultimate ticketed origin or destination is the United States and/or its territories, the baggage provisions selected at the beginning of the itinerary shall apply throughout the journey, regardless of stopovers.

    If THAI baggage rule applies on your journey to the United States/US Territories, it is also THAI baggage rule applies on the return though you makes a stopover en-route.

    In case of code-share flights that include a point in the United States/US Territories, the carrier performing as the marketing carrier determines the baggage rule.

    If your journey involves multiple airline partners, please be aware that baggage rules may vary. The baggage rules that apply for your journey may be those of our partner airlines. In some cases, they may apply their own baggage rule regardless of the code-share rules and rules for both outbound and inbound portion of travel. You may be charged for check-baggage fee if your journey originates in the United States/US Territories. Please contact their ticketing/reservation agents and/or read more about their baggage allowance and fee policies through their websites for further advice.

     

    Determination Related to Interline Baggage Rules for Canada

    The purpose of this determination is to establish the approach to interline baggage rule that air carriers should apply for tickets purchased on and after April 1, 2015, when participating in an interline itinerary issued on a single ticket, where the origin or ultimate destination is a point in Canada.

     

    Guidance of Canadian Transportation Agency (CTA)

    The agency determines that, for international itineraries involving multiple air carriers, to and from Canada, purchased on a single ticket issued on or after April 1, 2015, carriers should:

    • Apply a single set of baggage rules to the entire itinerary
      • When an itinerary involving multiple air carriers is purchased on a single ticket for travel to and from Canada, a single set of baggage rules should apply throughout the entire itinerary.
      • A single set of baggage rules will be applied throughout a passenger’s interlining itinerary issued on a single ticket where the origin or ultimate ticketed destination is a point in Canada. Regardless of stopover.
      • For international itineraries, including domestic segments of an international itinerary
    • Disclose the applicable rules on the Itinerary Receipt or e-Ticket.
      For more information and industry questions will be processed through info@cta-otc.ca

    Interline Partner's Website Link of Baggage Policy

     

    Note:

    • Please contact THAI if any of the links in the Interline Partner's Website Link of Baggage Policy Table are ineffective
    • As for airlines which are not listed, please check with the partner airlines directly.

    Use the full featured online HTML editor tool to compose web articles to assure an error-free content!

    Restricted Baggage

    Smart Baggage

    Baggage with integrated and installed lithium batteries, motors, power banks, GPS, GSM, Bluetooth, RFID or Wi-Fi technology, is subject to safety requirements that may emit the electromagnetic fields which interfere with the aircraft systems.

     

    Passengers are required to carry this type of baggage as carry-on, any installed batteries must be removed prior to check-in to completely deactivate all electronics features. Each passenger is allowed to hand carry one baggage at maximum length 56 cm (22 inches), width 45 cm (18 inches) and thickness 25 cm (10 inches). These dimensions include wheels, handles, and side pockets. Total weight of the carry-on baggage must not exceed 7 kg (15 lb.). The baggage that exceeds the conditions and dimensions above shall only be processed as checked baggage.

     

    Thai Airways International Public Company Limited (THAI) reserved the right to refuse carriage of the baggage that exceeds the above conditions and dimensions as checked baggage if the installed lithium batteries are non removable type.

    Dangerous Goods

    Dangerous Goods or Hazardous Material (HAZMAT) are items or articles or substances which are capable of posing a hazard to health, safety, property or the environment and classified as follows:

    • Explosives
    • Gases
    • Flammable Liquids
    • Flammable Solids
    • Oxidizing substances and Organic Peroxides
    • Toxic and Infectious Substances
    • Radioactive Material
    • Corrosives
    • Miscellaneous Dangerous substances and articles, including environmentally hazardous substances



    Remark: 

    • Limitations and restrictions are subject to local and airport regulations.
    • “Required” means Passenger need approval from THAI before bring your items on board the aircraft



    Last update: February 2024

     

     

    • Lire plus
      Alcohol
    • Lire plus
      Weapons, Ammunition, Explosives,
    • Lire plus
      Medical Electronic Devices
    • Lire plus
      Batteries & Spare Batteries/ Power Bank
    • Lire plus
      Cartridges, bottles, Aerosols of Compressed Air
    • Lire plus
      Fuel & Fuel cartridges
    • Lire plus
      Camping stoves and fuel containers that have contained a flammable liquid fuel
    • Lire plus
      Travel devices other than those intended for people with reduced mobility
    • Lire plus
      Battery powered wheelchairs & mobility aids

     

     

    Alcohol READ MORE  Top of page
    Alcohol Beverage
    - Contain in retail packaging.
    - Containing more than 24% but not more than 70% alcohol by volume.
    - Not exceeding 5 L in receptacles.
    - A total net quantity per person of 5L.
    - Must not exceed the local customs restrictions.*
    Checked Baggage:  Allowed*

    Carry-on Baggage:  Allowed*

     

    Weapons, Ammunition, Explosives READ MORE  Top of page
    Electroshock Weapons
    Electro shock weapons (e.g. Tasers) containing dangerous goods such as explosives, compressed gases, lithium batteries, etc. are forbidden in carry-on baggage or checked baggage or on the person.
    Checked Baggage:  Forbidden

    Carry-on Baggage:  Forbidden
    Fireworks and Sparklers
    All fireworks and sparkles containing explosives are forbidden.
    Checked Baggage:  Forbidden

    Carry-on Baggage:  Forbidden
    Neutralizing Devices
    Disabling devices such as mace, pepper spray, etc. containing an irritant or incapacitating substance are forbidden on the person, in checked and carry-on baggage.
    Checked Baggage:  Forbidden

    Carry-on Baggage:  Forbidden
    Ammunition for sporting purpose, securely packaged
    (in Div. 1.4S, UN 0012 or UN 0014 only) - Not exceeding 5 kg gross weight per person, for own use.
    - Allowances for more than one person must not be combined into one or more packages.
    - Additional approval from airport official is required in accordance with the announcement from the Civil Aviation Authority of Thailand for the carriage of firearms and ammunition B.E. 2561 for all boarding station within Thailand. https://bit.ly/2SbO65s
    Checked Baggage:  Allowed

    Carry-on Baggage:  Forbidden

     

    Medical articles READ MORE  Top of page
    Non-radioactive medical or toiletries Non-radioactive
    - The total net quantity of non-radioactive medicinal or toiletry articles and non-flammable, non-toxic aerosols in Division 2.2 must not exceed 2 kg or 2 L.
    - The net quantity of each single article must not exceed 0.5 kg or 0.5 L.
    - Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents .
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Oxygen or gaseous air bottles Oxygen or air
    Oxygen or air, gaseous, cylinders and liquid oxygen system required for medical use.

    Note: The empty scuba diving tanks is not subject to this restriction.

    passenger require supplementary oxygen, please contact reservation office or THAI Contact Center
    Non-infectious
    packed with small quantities of flammable liquid and must meet IATA DGR Special Provision A180
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Insulated packagings containing refrigerated liquid nitrogen (dry shipper)
    - Fully absorbed in a porous material.
    - Containing only non-dangerous goods.
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Medical or clinical thermometer Medical or clinical
    - One (1) per person for personal use.
    - When in its protective case.
    Checked Baggage:  Allowed

    Carry-on Baggage:  Forbidden

     

    Batteries & battery powered devices READ MORE  Top of page
    Matches, safety (one small packet) or a small cigarette lighter
    - It does not contain unabsorbed liquid fuel, other than liquefied gas,
    - intended for use by an individual
    - When carried on the person.
    - Lighter fuel and lighter refills are not permitted on one's person or in checked or carry-on baggage.

    “Strike anywhere” matches, “Blue flame” or “Cigar” lighters or lighters powered by a lithium battery without a safety cap or means of protection against unintentional activation .
    Checked Baggage: Not Allowed

    Carry-on Baggage: Allowed on one's person
    Batteries, spare/loose, including lithium metal or lithium ion cells or batteries
    for portable electronic devices must be carried in carry-on baggage only:
    - For lithium metal batteries the lithium metal content must not exceed 2 g. or for lithium ion batteries the Watt-hour rating must not exceed 100 Wh.
    - Articles which have the primary purpose as a power source, e.g. power banks are considered as spare batteries.
    - These batteries must be individually protected to prevent short circuits.
    - Each person is limited to a maximum of 20 spare batteries.
    Note:
    1) The total quantity of spare batteries or power banks with capacity not exceeding 100 Wh. and those with capacity exceeding 100 to 160 Wh. must not exceed 20 pieces.
    * Watt Hours(wh) = Amp Hours (Ah) x Voltage (v)
    **An undetermined type and/or watt-hour rating batteries and damaged or recalled batteries, including when in a device are forbidden for both checked baggage and Carry-on Baggage.
    Checked Baggage: Forbidden

    Carry-on Baggage:  Allowed*,**
    Smart Baggage
    - Non-removable batteries. Batteries must contain no more than 0.3 g lithium metal or for lithium ion must not exceed 2.7 Wh.
    - Removable batteries. Batteries must be removed if baggage is to be checked in. the removed batteries must be carried in the cabin.
    - Baggage with installed lithium batteries (Smart baggage) non-removable batteries exceeding 0.3 g lithium metal or 2.7 Wh or unidentified lithium contents/power rating lithium batteries installed in baggage are not allowed.
    Carry on Baggage
    - All batteries must be removed before check-in and boarding.
    - The baggage must meet carry on baggage regulations.
    Check Baggage
    - Lithium-ion batteries must be removed from smart baggage and bought into cabin. Then the baggage can be accepted as checked baggage.
    - If the smart baggage does not meet the safety requirements, it will be refused at check-in.
    *** self-balancing personal transportation or other similar devices are forbidden for all cases. They are not allow to accept as checked baggage or hand-carry. ***
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed with approval required*
    Lithium batteries, spare/loose A Watt-hour rating exceeding 100 Wh. but not exceeding 160 Wh. or with a lithium metal content exceeding 2 g
    - for consumer electronic devices
    - A lithium metal content not exceeding 8 g for PMED only.
    - Maximum of two (2) spare batteries in carry-on baggage.
    - These batteries must be individually protected to prevent short circuits. Note:
    The total quantity of spare batteries or power banks with capacity not exceeding 100 Wh. (item 5.) and those with capacity exceeding 100 to 160 Wh. (item 21.) must not exceed 20 pieces. * Watt Hours(wh) = Amp Hours (Ah) x Voltage (v)
    Checked Baggage:  Forbidden

    Carry-on Baggage:  Allowed with approval required*
    Lithium Batteries: Portable electronic devices (PED) containing lithium metal or lithium ion cells or batteries
    Lithium Batteries: Portable electronic devices (PED) containing lithium metal or lithium ion cells or batteries
    including medical devices such as the portable oxygen concentrators (POC)* and consumer electronics such as cameras, mobile phones, laptops and tablets when carried by passengers or crew for personal use:

    - For lithium metal batteries the lithium metal content must not exceed 2 g or for lithium ion batteries the Watt-hour rating must not exceed 100 Wh.
    - Devices in checked baggage must be completely switched off and must be protected from damage.
    - Each person is limited to a maximum of 15 PED.
    - Baggage equipped with a lithium battery, other than lithium button cells, the battery must be removable. If offered as checked baggage the battery must be removed and carried in the cabin.

    Note: The POC model shall meet one of the following acceptance criteria:

    1. the POC bear manufacturer's label which is indicating with the following statement in red lettering "The manufacturer of this POC has determines this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board the aircraft"; or
    2. the POC model which previously approved in FAA SFAR 106. For more information please visit; https://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Lithium batteries: Security-type equipment
    equipment containing lithium batteries can only be accepted with the prior agreement of THAI.
    Checked Baggage: Allowed with approval required*

    Carry-on Baggage: Forbidden
    E - Cigarettes
    (including e-cigars, e-pipes, other personal vaporizers) containing batteries must be individually protected to prevent accidental activation.

    - The vaporizers and related products are illegal to bring into The Kingdom of Thailand. https://bit.ly/2SeheJU
    - The quantity limitation must be combined with others portable electronic devices (PED); each person is limited to a maximum of 15 PED.
    Checked Baggage: Forbidden

    Carry-on Baggage: Allowed
    Lithium battery-powered electronic devices.
    Lithium ion batteries for portable and medical electronic devices:
    - A Watt-hour rating exceeding 100 Wh. but not exceeding 160 Wh.
    - For portable medical electronic devices only, lithium metal batteries with a lithium metal content exceeding 2 g but not exceeding 8 g.
    - Devices in checked baggage must be completely switched off and must be protected from damage.

    * Watt Hours(wh) = Amp Hours (Ah) x Voltage (v)
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Permeation devices,
    must meet IATA DGR special provision A41
    Checked Baggage:  Allowed

    Carry-on Baggage:  Forbidden
    Portable electronic devices containing non-spillable batteries
    - The batteries must meet A67 and must be 12 V or less and 100 Wh. or less.
    - A maximum of 2 spare batteries may be carried.
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Powerbanks
    - Below or equivalent 100 Wh for personal use only. maximum of 20 per passenger;
    - Exceeding 100 to 160 Wh maximum of 2 per passenger and required airline approval*;
    - Over 160 Wh is forbidden**

    * Watt Hours(wh) = Amp Hours (Ah) x Voltage (v)
    Checked Baggage:  Forbidden

    Carry-on Baggage:  Allowed*/**
    Radioisotopic cardiac pacemakers :or other devices
    - Powered by lithium batteries.
    - Implanted into a person or fitted externally.
    Checked Baggage:  Allowed on one's person

    Carry-on Baggage:  Allowed on one's person
    Damaged or recalled batteries, including when in a device Checked Baggage:  Forbidden

    Carry-on Baggage:  Forbidden

     

    Cartridges, bottles, aerosols of compressed air
    READ MORE  Top of page
    Non-flammable and non-toxic aerosols for sports or home use.
    Non-radioactive medicinal or toiletry articles (including aerosols) such as hair sprays, perfumes, colognes, alcohol-based (70% max.) hand sanitizer and medicines containing alcohol; and Non-flammable, non-toxic aerosols in Division 2.2, with no subsidiary hazard, for sporting or home use
    - The total net quantity of non-radioactive medicinal or toiletry articles and non-flammable, non-toxic aerosols in Division 2.2 must not exceed 2 kg or 2 L.
    - The net quantity of each single article must not exceed 0.5 kg or 0.5 L.
    - Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents.
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Gas cartridges, small and non-flammable
    - Containing carbon dioxide or other suitable gas in Division 2.2.
    - Up to two (2) small cartridges fitted into a self-inflating safety device such as a life jacket or vest.
    - Not more than one (1) device per passenger and up to two (2) spare small cartridges per person.
    - Not more than four (4) cartridges up to 50 mL water capacity for other devices.
    Checked Baggage:  Allowed with approval required*

    Carry-on Baggage:  Allowed with approval required*
    Curling irons containing a hydrocarbon gas Curling
    - Up to one (1) per passenger or crew-member.
    - The safety cover is securely fitted over the heating element.
    - This curler must not be used on board the aircraft during the flight.
    - Gas refills/spares are forbidden
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Avalanche rescue backpack
    - One (1) per person.
    - Containing cartridges of compressed gas in Div. 2.2.
    - May also be equipped with a pyrotechnic trigger mechanism containing not more than 200 mg net of Div. 1.4S.
    - The backpack must be packed in such a manner that it cannot be accidentally activated.
    - The airbags within the backpacks must be fitted with pressure relief valves.
    - Advance arrangement required (7 working days).
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed with approval required*
    Avalanche rescue backpack
    - One (1) per person.
    - Containing cartridges of compressed gas in Div. 2.2.
    - May also be equipped with a pyrotechnic trigger mechanism containing not more than 200 mg net of Div. 1.4S.
    - The backpack must be packed in such a manner that it cannot be accidentally activated.
    - The airbags within the backpacks must be fitted with pressure relief valves.
    - Advance arrangement required (7 working days).
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed with approval required*
    Containing fuel, powering portable electronic devices (PED), for example cameras, cellular phones, laptop computers and camcorders. Checked Baggage:  Forbidden

    Carry-on Baggage:  Allowed with approval required*
    Fuel cells or internal combustion engines
    - Must meet IATA Standard, Special provision: A70
    - The engines must be fuel free.
    Checked Baggage:  Allowed

    Carry-on Baggage:  Forbidden
    Camping
    Camping stoves and fuel containers that have contained a flammable liquid fuel with empty fuel tank and/or fuel container.
    Checked Baggage:  Allowed with approval required*

    Carry-on Baggage:  Forbidden
    Fuel cells cartridge, spare For portable electronic devices. Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed
    Gas cylinders, non-flammable, non-toxic worn for the operation of mechanical limbs.
    Also, spare cylinders of a similar size if required to ensure an adequate supply for the duration of the journey.
    Checked Baggage:  Allowed

    Carry-on Baggage:  Allowed

     

    Dispositis for scientific, professional or other use READ MORE   Top of page
    Chemical powder/solution for personal use or commercial use, except specified in the list of allowable items.  Forbidden
    Heating
    - Self Heating Meals, food and beverages containing a flame less ration heater or meals ready to eat (MRE).
    Checked Baggage:  Forbidden
    Carry-on Baggage:  Forbidden
    Heat producing articles
    such as underwater torches (diving lamps) and soldering irons.
    Checked Baggage:  Allowed with approval required*
    Carry-on Baggage:  Allowed with approval required*
    Equipment for Monitoring Chemical Agents
    - When carried by staff members of the Organization for the Prohibition of Chemical Weapons on official travel.
    - Advance arrangement required (7 working days).
    Checked Baggage:  Allowed with approval required*
    Carry-on Baggage:  Allowed with approval required*
    Safety case, cases, money bag
    Security-type attaché cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material, except as provided in table below are totally forbidden.
    Checked Baggage:  Forbidden
    Carry-on Baggage:  Forbidden
    Dry ice Dry (carbon dioxide, solid)
    - not exceeding 2.5 kg per person
    - When used to pack perishables not subject to these Regulations
    - in checked or carry-on baggage
    - the baggage (package) permits the release of carbon dioxide gas. Checked baggage must be marked “dry ice” or “carbon dioxide, solid” and with the net weight of dry ice or an indication that there is 2.5 kg or less dry ice.
    Checked Baggage:  Allowed with approval required*
    Carry-on Baggage:  Allowed with approval required*
    Thermometer, medical or clinical, which contains mercury
    - One (1) per person for personal use.
    - When in its protective case.
    Checked Baggage:  Allowed
    Carry-on Baggage:  Forbidden
    Thermometer or barometer, mercury filled
    carried by a representative of a government weather bureau or similar official agency.
    Checked Baggage:  Forbidden
    Carry-on Baggage:  Allowed with approval required*
    Lithium Batteries: Security-type equipment containing lithium batteries
    Checked Baggage:  Allowed with approval required*
    Carry-on Baggage:  Forbidden

     

    Travel devices other than those intended for people with reduced mobility
    READ MORE   Top of page
    Personal motorized vehicles
    Self-balancing personal transportation devices, small vehicle, e-skate, e-skateboard or other similar devices powered by lithium batteries and its accessories.
    Checked Baggage:  Forbidden

    Carry-on Baggage:  Forbidden

     

    Battery powered wheelchairs & mobility aids READ MORE   Top of page
    Mobility aids: lithium-ion batteries
    Battery-powered wheelchairs or other similar mobility devices with spillable batteries or with lithium ion batteries

    The lithium batteries must be of a type which meets the requirements of each test in the UN Manual of Tests and Criteria, Part III, subsection 38.3. Note: Spillable batteries have a number of openings on top where a liquid electrolyte (corrosive) is poured in to maintain the chemical reactions required to generate electrical energy.

    Battery-powered wheelchairs or other similar mobility devices with lithium-ion batteries where the battery is specifically designed to be removed, the battery must be caried in the cabin with a watt-hour rating not exceeding 300 Wh and could carry one spare lithium-ion battery not exceeding 300 Wh or two spare batteries each not exceeding 160Wh.
    Checked Baggage: Allowed with approval required*

    Carry-on Baggage:  Forbidden
    Mobility aids with waterproof battery
    Battery-powered wheelchairs or other similar mobility devices with non-spillable wet batteries or with batteries which comply with IATA DGR Special Provision A123 or A199

    - Have an absorbed electrolyte (AGM, absorbed glass mat, gel battery, gel cell, sealed lead-acid (SLS), dry and dry cell).
    - Do not leak any electrolyte or liquid even if the battery case is ruptured or cracked.
    - The batteries must be capable of passing certain vibration and pressure differential tests.

    * Note: Examples of batteries complying with special provision A123 and A199 are: alkali-manganese, zinc-carbon, nickel-cadmium and nickel-metal hydride batteries.
    Checked Baggage: : Allowed with approval required*

    Carry-on Baggage:  Forbidden

    Delayed baggage and Damaged baggage

    Delayed baggage

    If you arrive at your destination without your checked baggage, rest assured that we’ll do everything we can to assist and have your baggage delivered to you as soon as possible.


    If you’re unable to locate your bag on arrival:

    • Please approach our ground staff at the airport immediately. You’ll have to complete a report to describe your bag in detail, along with your contact information and delivery address.
    • You should expect to receive the following:
      o A copy of your report
      o A File Reference Number
    • If there are any other issues, please contact us through the respective Lost and Found offices listed here

    When your bag is found:

    • We’ll notify you as soon as your baggage is found and deliver it to the address you specified, subject to"Local customs regulations".
    • Alternatively, you may collect your baggage from us at the airport.

    If your bag is not found:

    • In the unlikely event that your delayed bag is still not located, you’ll have to file a claim. You’ll need to do the following:
      o Fill up the Passenger Property Claim Form here

    Delayed More than 24 Hours

    • If your baggage is delayed more than 24 hours and you need to buy toiletries and other essential items, or you need to rent equipment because yours is delayed, we will reimburse you for these costs within reasonable limits.

    Reimbursement

    • The exact definition of what is reasonable depends on the individual situation, the purpose and the length of your trip. TG considers 100 USD/person/case for international route, 25USD/person/case for domestic route. You have to limit your expenses to reasonable necessities. Please note that this is your own responsibility. The reimbursements of extra costs are always based on acceptable documentation, so remember to save all receipts. You need to prove the extent of your loss.
    • To get reimbursed for any expenses caused by your baggage delay you need to send a written claim to TG​ baggage claim service as soon as possible and no later than 21 days after the bag has been delivered to you. You must include your Property Irregularity Report (PIR) and receipts for all the expenses. For us to make any kind of reimbursement, you must have suffered an actual and proven financial loss.
    • If your baggage is delayed on your trip home, we trust that you have access to the things you need. In these cases, the costs of essential items may not be covered by TG.
    • In case your baggage remains lost, any reimbursements that we have already paid will be deducted from the final settlement.

    Damaged baggage

    If your baggage was damaged during a flight, bring it to the TG​ baggage service immediately after arrival. All damages have to be reviewed and evaluated by the baggage service office personnel. When you have reported the damaged baggage, the airport representative will give you a Property Irregularity Report (PIR). This is a unique file reference, connected to your baggage, and you must be sure that you receive a copy of the Property Irregularity Report.


    Who you should contact:

    • If you’re still at the airport, please approach our ground staff immediately.
    • If you’ve already left the airport, please contact your local Thai Airways International office here.Please note that reporting your damage after you left the airport may cause you evidential difficulties.
    • TG does not cover baggage that has not been reported to TG baggage service at the airport and where a claim to TG baggage claim service has not been written and filed within seven days of arrival.

    What information you’ll need to provide:

    • Contact details
    • Flight and baggage tag details
    • Description/Evidence of the damage

    IF YOUR BAGGAGE NEEDS TO BE REPAIRED OR COMPENSATED BY DEDUCT DEPRECIATION

    Depending on the damages of your baggage, it will be repaired or compensated by deducting depreciation. TG will help you repair or exchange your damaged bag. The registration to TG baggage support is considered a written claim and needs to be registered within seven days since the arrival date.


    MAXIMUM LIABILITY

    TG' s liability, along with other airlines, is limited in accordance with the Montreal Convention. TG's liability is limited to 1288 SDR (Special Drawing Rights = a currency exchange rate that may vary) per customer for checked and unchecked baggage, which is why it may be to your advantage to contact your insurance company for reimbursement.


    TG is not liable for damage caused by:

    • Over packing
    • Water, rain or snow
    • Fragile or perishable items inside
    • Ordinary wear and tear (including superficial or non-structural damages).
    • Damage to, or loss of, protruding parts of the baggage including, straps, pockets, hanger hooks, worn-out wheels, external locks, security straps, cover bag, name card, zipper tabs.
    • Baggage accepted under the conditions of the Limited Release tag – this includes items retrieved or confiscated by the airport authorities or security personnel

    Please do not include valuables or electronic items, important documents or money in your checked baggage. Fragile or perishable items, congenital medicine should not be carried in checked baggage as well. Please read Contract of Carriage.


    Items left onboard

    • If you’ve left items behind on one of our aircraft that arrived in Bangkok, or at one of our lounges at Suvarnabhumi Airport or other locations, please contact your local Lost & Found office as soon as possible, at the number listed for your country here.
    • We’ll dispose uncollected items after 3 months.

    Insurance

    If you’ve purchased a travel insurance policy to cover your recent travel, you can consider making a claim against your travel insurance policy, which may provide you with a more comprehensive insurance coverage

    Baggage Tracking

    You can track your baggage location during travel right after dropping off your baggage at either check-in counter or self-bag-drop kiosk.

     

    Remark : Baggage tracking information is generated originally from the airports and baggage handling operators. Therefore, we cannot guarantee its completeness and accuracy. Also it cannot be used for any claim.


    Bag Drop

    THAI passengers who have already checked in via Self Service Check-in (Internet/THAI Mobile Application or Self Service Kiosk) by receiving a Mobile Boardingpass or a Confirm Receipt can load baggage at a dedicated Bag Drop at all airports.

    For Bangkok International Airport, THAI has provided Bag Drop counters at Row C for domestic passengers and Row H-J for international passengers. In addition, passengers can also load baggage by yourselvesat Self Bag Drop counters at counter D1 and D2, after printing baggage tags from Self Service Kiosks. The operating hours are from 04:30-23:30hrs daily.